In order to help users keep up to date on payments, Tenaga Nasional Berhad is introducing a new yellow box at the top right of your TNB bill.
The yellow box initiative is currently being introduced in phases at Selangor, Negeri Sembilan, Melaka and Putrajaya effective November 2017 and it will be rolled out nationwide in December 2017.
The yellow box will show two different types of information:
1. A thank you message for paying your bill with no outstanding payments due
2. In the case of any outstanding bill from previous months, you will receive a disconnection notice printed at the bottom of the same bill. You will be advised to make payment within a specified date to enjoy continuous supply.
Here’s an example of what the new bill will look like with the ‘thank you’ message:
Here’s an example of the bill with a disconnection notice: